Policies & Shipping

Shipping Info

Items ship within the United States only at this time.  If you are interested in international shipping, please contact me to see if it's available.  All items ship free within the U.S.  Tracking is included.

Items ship within 1 business day, and are generally received between 3 to 5 business days, but depending on USPS, it can take longer. Unfortunately, I am unable to guarantee any delivery dates once your item leaves my hands. But please feel free to contact me if you have any delivery issues or questions.

Items are sent to the address you use at checkout, so be sure to double check that all the shipping info is correct. If you are using Paypal, please be sure you have updated address information with them.

Returns

I carefully handcraft your jewelry and accessories, and I want you to be happy with your item when you receive it!  If for any reason you are not, please be sure to contact me!

No hassle returns! I accept returns for any reason as long as you -
-Contact me within 5 days of delivery*
-Mail back to me within 14 days of delivery
-Return shipping will be paid by you, and is non-refundable.*
-Item MUST be received by me, and in the condition it was
sent, for a full refund.
*You must contact me first at callunamuse@gmail.com prior to returning the item(s).
*If an item is damaged in transit, and you can provide proof of packaging damage, you will receive a refund
(or a replacement, if possible) - but suitable proof MUST be supplied.

Additional Info

CallunaMuse is based in Fort Wayne, Indiana.  All Indiana residents will be charged 7% sales tax.

My items are not suitable for young children due to choking hazard.  Please do not submerge jewelry or accessories in water, or leave in extreme temperatures. Earring and necklace organizers, and any decor are for indoor use only.  

Please remember that colors can vary online due to different monitors, devices, lighting, etc.

Privacy Policy

The basic information you supply (name, email, address) will be used by me to fulfill your order, answer questions, and/or for tax purposes (and if you have requested to receive email newsletters from CallunaMuse).  I will never sell your information to anyone. I will never share your information unless prompted by law.  

Cookies 

Our store, hosted by Shopify, uses cookies.  Continuing use on this site means you are okay with this.  Using cookies is a standard process of most websites, wherein a small text file is saved on your computer or mobile device, allowing the website to remember certain actions, or even your own preferences. Cookies may also be used for certain things like remembering basic authentication login actions or for advertising purposes.  You can control and/or delete cookies as you wish.  

For details, see aboutcookies.org  (note: link will open in a new window).

Google Analytics information can be found here:

Google Analytics information  (note: link will open in a new window).

Google Analytics and the EU-US Privacy Shield   (note: link will open in a new window)

Pinterest Users

CallunaMuse uses Pinterest Tag, which tracks certain information in regards to targeting and converstions via Pinterest.
To find out more on what type of info is shared, please find the Pinterest Privacy policy here Pinterest privacy policy
To change or to review your settings, or to opt out, please follow the instructions via Pinterest found here - Pinterest personalization and data

You can also visit your browser options for availability, and more information on how to opt out of tracking via your browser's Do Not Track feature.